- Do you sell single pens?
- Yes — you can order one custom piece online. Sets and bulk gifts unlock quantity discounts.
- What inspiration files do you accept?
- PNG, JPG, SVG, and PDF up to 10MB. Mood boards, color palettes, and charm references all help.
- How do custom orders work?
- Describe the look you want (theme, beads, colors, charms) and request a quote. We reply with pricing and timing — you’re not limited to preset menus.
- How does ready-made pricing work?
- Ready-made pieces have a fixed price and can go straight to cart. Custom quotes start from a base price and are confirmed by email.
- Are these handmade?
- Yes. Every piece is handmade with care — elegant, unique, and one of a kind.